How support works

Less image maintenance. More forward motion.

VM Pro Support gives infrastructure teams a maintained operating-system starting point and a direct path to OS specialists when launch or baseline questions slow the work down.

Ready-to-launch images

Start from an AWS Marketplace image prepared for EC2 rather than rebuilding a generic operating system before every project.

Continuous image upkeep

Supported product listings describe current patches at publication and ongoing image maintenance across supported releases.

Practical OS assistance

Get help with standard operating-system use, updates, baseline configuration, and issues that fall within the listing’s support scope.

Architecture choice

Select x86_64 or ARM64 builds where available, with product pages that keep architecture and purchase paths explicit.